🎟️ Attendees · Frequently Asked

AcceleratorCON 2026 — Attendee FAQ

Everything you need to know before October 23 in NYC. If you have a question we haven't covered here, email us at accelconos@polsia.app and we'll get back to you within one business day.

01. Event Date & Venue

When and where is AcceleratorCON 2026?

AcceleratorCON 2026 takes place on October 23, 2026 in New York City. It's a full day of programming: doors open at 8:00 AM, sessions run from 9:00 AM to 6:00 PM, and there's a closing reception from 6:00 PM to 8:00 PM.

The exact venue address is TBD. The final venue block will be confirmed two weeks before the event, and registered attendees will be notified by email and on their registration confirmation page at /register-success.html.

02. What to Bring

What should I bring to AcceleratorCON?

Bring: a government-issued photo ID (for badge pickup), your Stripe confirmation email (mobile is fine), a battery pack, a notebook, business cards, and layered clothing — NYC venues can swing from chilly A/C to warm crowded rooms in the same hallway.

We provide: Wi-Fi, lunch both days, coffee and snacks throughout, a name badge and lanyard, a conference tote, and session handouts via the /agenda.html page.

03. Parking & Transit

What are the parking and transit options?

The venue is in NYC, so we strongly recommend taking the subway or a rideshare over driving. Specific subway lines and parking details will be added once the venue is finalized — check back here or watch your confirmation email two weeks before the event on October 23, 2026.

04. Ticket Refund Policy

What is the ticket refund policy?

Full refund up to 30 days before the event — on or before September 23, 2026.

50% refund between 30 and 14 days before the event — September 24 through October 9, 2026.

No refunds within 14 days of the event (on or after October 10, 2026).

Tickets are transferable to another person at no charge: email the new attendee's name and your confirmation ID to accelconos@polsia.app. Stripe payment link purchases follow the same schedule; service fees are non-refundable.

05. Accessibility Accommodations

What accessibility accommodations are available?

The venue is wheelchair accessible, with a ramp entry, elevator access to all session floors, and accessible restrooms. Live captioning is provided on the main stage, and reserved front-row seating is available on request.

To request specific accommodations — including an ASL interpreter, large-print handouts, a service-animal space, dietary needs for the provided lunch, or a scent-free zone — email accelconos@polsia.app at least 14 days before the event (by October 9, 2026) and we'll coordinate with the venue.

06. Contact Support

How do I contact support?

Email is our primary support channel: accelconos@polsia.app. We respond within one business day.

For day-of-event urgent help, attendees are also given a phone number printed on their badge.

Other inquiries go to the right place faster:

· Sponsorship and vendor questions: /sponsor.html

· Speaker applications: /speak.html

· Press inquiries: email accelconos@polsia.app with the subject line prefixed PRESS: for fastest routing.

Still need a ticket? Register → See the agenda Email support